PRIVACY
POLICY

Generate Agency Ltd – Privacy Policy
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‍Last updated: 13 February 2026
‍Generate Agency Ltd (“we”, “us”, “our”) is committed to protecting your personal data and respecting your privacy.This Privacy Policy explains how we collect, use and protect your information when you visit our website at www.generate-agency.com (the “Site”) or engage our services.
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1. Who We Are
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Generate Agency Ltd is a company registered in England and Wales.If you have any questions about this policy, you can contact us at:
hello@generate-agency.com

‍2. What Personal Data We Collect
We may collect the following types of personal data:
Identity Information
• Name
• Company name
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Contact Information
• Email address
• Website address
• Phone number (if provided)
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Technical Information
• IP address
• Browser type
• Device information
• Operating system
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Usage Information
• Pages visited
• Time spent on pages
• Interaction data

This information is collected via contact forms, direct communication, and analytics tools.

3. How We Collect Your Data
We collect data when you:
• Submit a contact form
• Email us directly
• Engage us to provide services
• Subscribe to updates
• Browse our website (via cookies and analytics tools)

4. How We Use Your DataWe use your personal data to:
• Respond to enquiries
• Provide contracted services
• Prepare proposals and agreements
• Process payments
• Improve our website
• Send marketing communications (only where consent is given)

We process personal data under the following lawful bases:
• Contractual necessity
• Legal obligation
• Legitimate interests
• Consent (for marketing)

5. Data Retention
We retain personal data:
• For at least 6 years where required under UK tax law
• For the duration of our client relationship
• For marketing purposes until you unsubscribe
Data is securely deleted when no longer required.

6. Cookies & Website Analytics
Our website is hosted on Webflow and uses standard cookies and analytics tools (such as Google Analytics) to understand how visitors use the Site.

Cookies may collect:
• IP address
• Browser type
• Device information
• Usage data

You can disable cookies through your browser settings, although this may affect site functionality.By continuing to use our website, you consent to our use of cookies in accordance with this policy.

7. Data Security
We implement appropriate technical and organisational measures to protect personal data from unauthorised access, loss or misuse.Access to personal data is restricted to authorised personnel only.

8. Your Rights Under UK GDPR
You have the right to:
• Access your personal data
• Request correction
• Request erasure
• Restrict or object to processing
• Withdraw consent at any time
• Lodge a complaint with the Information Commissioner’s Office (ICO)

If you wish to exercise your rights, contact:
hello@generate-agency.com If you are not satisfied with our response, you may contact the ICO at www.ico.org.uk.

9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of external sites.

10. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last updated” date.